Live 808 Privacy Policy — Your Data, Our Responsibility
Last updated: January 2026 | live 808 treats the security of your personal data as its highest priority.
Open AccountWhat Data Do We Collect?
- Account Information — Name, email, mobile number, date of birth
- Identity Verification — National ID or passport number (KYC)
- Device & Browser — IP address, operating system, browser version
- Payment Information — bKash, Nagad, Rocket numbers & transaction records (BDT)
- Cookies & Tracking — Session cookies, preferences & usage patterns
- Gaming Activities — Betting history, login times, balance & transaction logs
Data Collection Details
We collect the personal information you provide when registering on the live 808 platform, including your full name, email address, mobile number, and date of birth. To comply with financial regulations in Bangladesh, we may also collect identity verification documents as part of the KYC (Know Your Customer) process. This information is used solely for age verification and fraud prevention, and is stored on secure servers.
Certain technical information is collected automatically from your device and browser — including your IP address, device type, operating system, and browser name and version. This data helps us maintain platform security and detect unusual activity. For mobile app users, device identifiers and push notification tokens may also be collected.
For payment-related data, we retain records of transactions made via bKash, Nagad, Rocket, and other local mobile banking methods. Full card numbers or PINs are never collected or stored. All financial data is managed in accordance with Bangladesh Bank regulations and stored in encrypted form.
How Is Your Data Used?
Live 808 uses your data only for specific, legitimate purposes.
Account Management
Your data is used to create, verify, and manage your account. It is also required for login security and password recovery, and to notify you of any changes to your account.
Transaction Processing
Payment information is used to process all financial transactions accurately, including deposits, withdrawals, and bonus payouts. Transaction records are retained to prevent fraud and ensure compliance with anti-money laundering regulations.
Customer Service
Our support team uses your account information to quickly resolve complaints, questions, and requests. Records of customer interactions may be retained to help improve our service quality.
Security & Fraud Prevention
Technical data is analyzed to ensure platform security and detect suspicious activity. Device information is also used to prevent the creation of multiple accounts and stop misuse.
Platform Improvement
User experience data is analyzed to improve the gaming environment, loading speeds, and navigation. Popular games and features are identified to make the platform more relevant and useful.
Promotions & Offers
Relevant bonuses and promotional offers are sent based on your preferences and gaming history. You can opt out of marketing communications at any time.
What You Need to Know About Cookies & Tracking Technologies
The live 808 website and mobile platform use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the platform recognize you on your next visit. They are used to keep your login session active, remember your language preference, and save your gaming settings.
We use three main types of cookies: essential cookies (required for the platform to function), functional cookies (to remember your preferences), and analytics cookies (to understand usage patterns). You can manage or delete cookies through your browser settings, though disabling certain essential cookies may affect some platform features.
Cookie Types & Purposes
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential | Login session, security tokens | Deleted at end of session |
| Functional | Language preference, game settings | 30 Days |
| Analytics | Page visits, click tracking | 90 Days |
| Security | Fraud detection, device verification | 1 year |
How Securely Is Your Data Stored?
Live 808 protects your data using the highest industry-standard security measures.
Encryption & SSL
All your personal and financial data is protected with 256-bit SSL encryption, active both during transmission and at rest. This is the same technology used by leading banks and financial institutions in Bangladesh.
Secure Server Infrastructure
Live 808 stores all data in secure data centers with 24/7 monitoring and firewall protection. Regular security audits are conducted, and vulnerability assessments are carried out to identify and address any weaknesses.
Data Retention Period
Data for active accounts is retained for the duration of the account. After an account is closed, financial transaction records may be kept for up to five years as required by Bangladeshi law. Once that period ends, the data is securely deleted.
Employee Data Access Controls
Only authorized live 808 staff can access your personal data, and only when there is a legitimate reason to do so. Every data access is logged, and any breach of our internal security policy is met with strict disciplinary action. All staff receive regular data protection training.
Is Your Data Shared with Third Parties?
Live 808 never sells your personal data or shares it with third parties for commercial purposes. In certain situations, limited data sharing may occur — all of which is disclosed transparently below. Every third-party partner we work with is contractually bound to uphold the same high data protection standards we follow.
For payment processing, we work with approved mobile financial service providers such as bKash, Nagad, and Rocket. Only the minimum information necessary to complete a transaction is shared with them. These payment gateways operate under their own privacy policies and are licensed by Bangladesh Bank.
Where required by law — such as a court order, government investigation, or request from a regulatory authority — we are obligated to provide the necessary information. In such cases, we will make every effort to notify you within the bounds permitted by law.
Who We Share Your Data With
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Payment Partners — bKash, Nagad, Rocket, and other approved MFS providers, solely for transaction processing.
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Identity Verification Services — Regulator-approved verification agencies to complete KYC.
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Legal Authorities — In response to a valid order from a court or government authority.
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Security Partners — Fraud detection and cybersecurity services, bound by strict confidentiality agreements.
What We Never Do
- Your data is never sold to advertisers.
- Your profile is never shared with unauthorized third parties.
- You will not be added to any marketing database without your consent.
What Are Your Rights Over Your Data?
Live 808 believes users own their data. You can exercise the following rights at any time.
Right to Access
You can log in to your account at any time to view the information we hold about you. For more details, contact our support team and we will provide the relevant information within the specified timeframe.
Right to Rectification
If any information we hold about you is incorrect, you can request a correction. Some details can be updated directly from your account settings; for others, you will need to reach out to our support team.
Right to Erasure
When you request account closure, you may also request deletion of your personal data. However, financial records are required by law to be retained for a specified period.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your data be restricted — for example, while a dispute over data accuracy is being resolved, or when you need the data to establish a legal claim.
Right to Data Portability
You can request a copy of your own data in a structured, readable format. This may include your account details, transaction history, and a summary of your gaming activity.
Right to Opt Out of Marketing
You can opt out of promotional emails or SMS at any time. Every marketing message includes an unsubscribe link, or you can contact support and your request will be actioned within 48 hours.
How Will You Know When This Policy Changes?
Live 808 may update this privacy policy from time to time. For any significant changes, we will notify you in advance via your registered email address or through a platform notification. The date of the latest update will be shown at the top of the page under "Last Updated".
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. However, where there are material changes to how your personal data is processed, we will seek your explicit consent. Previous versions of the policy are available from our support team upon request.
It is your responsibility to read and understand this policy. We recommend revisiting this page every three months to stay informed of the latest updates.
Support & Contact Options
For any questions, complaints, or requests to exercise your rights under this privacy policy, please contact our dedicated support team. We are committed to being there for you and will respond to all requests within 72 business hours.
- Email: support@live808.im
- Live Chat: Available 24/7 on the platform
- For general enquiries, visit our FAQ Page View.
Your Data Is Safe — Get Started Today
Your privacy is our top priority at live 808. Enjoy the best mobile gaming experience in Bangladesh with full confidence in your security. Register today and step into a world of safe, responsible entertainment.